/* =====================================================
   Willett Call Center — app.css
   Brand: blue #196692, orange #fea20f, near-black #0c0d0e
   ===================================================== */

/* ── Reset & Base ── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

:root {
  --blue:       #196692;
  --blue-dark:  #0f4a6e;
  --blue-light: #2484b8;
  --orange:     #fea20f;
  --orange-dark:#d4880a;
  --green:      #1a8f45;
  --green-dark: #137334;
  --red:        #c0392b;
  --near-black: #0c0d0e;
  --gray-light: #E0E0E0;
  --gray-mid:   #9e9e9e;
  --gray-bg:    #f5f5f5;
  --white:      #ffffff;
  --amber:      #fea20f;
  --amber-bg:   #fff8e1;

  --font-head: 'Poppins', sans-serif;
  --font-body: 'Roboto', sans-serif;

  --radius:   8px;
  --radius-lg:12px;
  --shadow:   0 2px 8px rgba(0,0,0,.12);
  --shadow-lg:0 4px 20px rgba(0,0,0,.16);

  --sidebar-w: 260px;
  --header-h:  56px;
}

html, body {
  height: 100%;
  font-family: var(--font-body);
  font-size: 15px;
  color: var(--near-black);
  background: var(--gray-bg);
  -webkit-font-smoothing: antialiased;
}

/* ── Scrollbar ── */
::-webkit-scrollbar { width: 6px; height: 6px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--gray-light); border-radius: 3px; }

/* ── Typography ── */
h1, h2, h3, h4 { font-family: var(--font-head); font-weight: 700; }

/* ── Layout Shell ── */
#app { display: flex; flex-direction: column; min-height: 100vh; }

/* ── Header ── */
header {
  position: sticky; top: 0; z-index: 100;
  height: var(--header-h);
  background: var(--blue);
  display: flex; align-items: center; justify-content: space-between;
  padding: 0 16px;
  box-shadow: 0 2px 8px rgba(0,0,0,.25);
}
.header-wordmark {
  font-family: var(--font-head);
  font-weight: 700;
  font-style: italic;
  font-size: 1.25rem;
  letter-spacing: 0.05em;
  color: var(--white);
  text-transform: uppercase;
}
.header-wordmark span { color: var(--orange); }
.header-right {
  display: flex; align-items: center; gap: 12px;
  font-size: 0.82rem; color: rgba(255,255,255,.8);
}
.header-caller { font-weight: 600; color: var(--white); }
.btn-logout {
  background: rgba(255,255,255,.15);
  border: 1px solid rgba(255,255,255,.3);
  color: var(--white);
  padding: 4px 12px;
  border-radius: 4px;
  cursor: pointer;
  font-size: 0.8rem;
  transition: background 0.15s;
}
.btn-logout:hover { background: rgba(255,255,255,.25); }

/* ── Nav Tabs ── */
nav {
  background: var(--white);
  border-bottom: 2px solid var(--gray-light);
  display: flex;
  overflow-x: auto;
}
nav button {
  flex: 1; min-width: 80px;
  padding: 12px 16px;
  border: none; background: transparent;
  font-family: var(--font-body);
  font-size: 0.85rem;
  font-weight: 500;
  color: var(--gray-mid);
  cursor: pointer;
  border-bottom: 3px solid transparent;
  transition: color 0.15s, border-color 0.15s;
  white-space: nowrap;
}
nav button:hover { color: var(--blue); }
nav button.active {
  color: var(--blue);
  border-bottom-color: var(--orange);
  font-weight: 700;
}

/* ── Main Content Area ── */
main {
  flex: 1;
  padding: 16px;
  max-width: 900px;
  margin: 0 auto;
  width: 100%;
}

/* ── Cards / Panels ── */
.card {
  background: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow);
  padding: 20px;
  margin-bottom: 16px;
}

/* ── Buttons ── */
.btn {
  display: inline-flex; align-items: center; justify-content: center;
  gap: 6px;
  padding: 10px 20px;
  border: none; border-radius: var(--radius);
  font-family: var(--font-body);
  font-size: 0.9rem; font-weight: 600;
  cursor: pointer;
  transition: background 0.15s, transform 0.1s, box-shadow 0.15s;
  text-decoration: none;
}
.btn:active { transform: scale(0.97); }
.btn-primary {
  background: var(--blue); color: var(--white);
  box-shadow: 0 2px 6px rgba(25,102,146,.35);
}
.btn-primary:hover { background: var(--blue-dark); box-shadow: 0 3px 10px rgba(25,102,146,.45); }
.btn-orange {
  background: var(--orange); color: var(--near-black);
  box-shadow: 0 2px 6px rgba(254,162,15,.35);
}
.btn-orange:hover { background: var(--orange-dark); }
.btn-green {
  background: var(--green); color: var(--white);
  box-shadow: 0 2px 6px rgba(26,143,69,.35);
}
.btn-green:hover { background: var(--green-dark); }
.btn-ghost {
  background: transparent; color: var(--blue);
  border: 1.5px solid var(--blue);
}
.btn-ghost:hover { background: rgba(25,102,146,.06); }
.btn-red {
  background: var(--red); color: var(--white);
}
.btn-red:hover { background: #a93226; }
.btn-lg {
  width: 100%;
  padding: 16px 24px;
  font-size: 1.1rem;
  border-radius: var(--radius-lg);
}
.btn-sm { padding: 6px 14px; font-size: 0.8rem; }
.btn:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }

/* ── Login Screen ── */
#screen-login {
  display: flex; align-items: center; justify-content: center;
  min-height: calc(100vh - var(--header-h));
  padding: 20px;
}
.login-box {
  width: 100%; max-width: 400px;
  background: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
  padding: 36px 32px;
}
.login-logo {
  text-align: center;
  margin-bottom: 28px;
}
.login-logo h1 {
  font-size: 1.6rem;
  color: var(--blue);
  letter-spacing: 0.04em;
  text-transform: uppercase;
}
.login-logo h1 span { color: var(--orange); }
.login-logo p {
  font-size: 0.85rem;
  color: var(--gray-mid);
  margin-top: 4px;
}
.form-group { margin-bottom: 16px; }
.form-group label {
  display: block;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--near-black);
  margin-bottom: 6px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.form-group input, .form-group select, .form-group textarea {
  width: 100%;
  padding: 10px 12px;
  border: 1.5px solid var(--gray-light);
  border-radius: var(--radius);
  font-family: var(--font-body);
  font-size: 0.95rem;
  color: var(--near-black);
  background: var(--white);
  transition: border-color 0.15s;
  -webkit-appearance: none;
}
.form-group input:focus, .form-group select:focus, .form-group textarea:focus {
  outline: none;
  border-color: var(--blue);
  box-shadow: 0 0 0 3px rgba(25,102,146,.15);
}
.form-group textarea { min-height: 80px; resize: vertical; line-height: 1.5; }
#login-error {
  background: #fdecea;
  border: 1px solid #f44336;
  color: #c62828;
  padding: 10px 14px;
  border-radius: var(--radius);
  font-size: 0.85rem;
  margin-bottom: 14px;
  display: none;
}

/* ── Dialer Screen ── */
.dialer-header {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 16px;
  flex-wrap: wrap; gap: 8px;
}
.dialer-header h2 { font-size: 1.1rem; color: var(--blue); }
.dialer-actions { display: flex; gap: 8px; flex-wrap: wrap; }

/* Contact Card */
.contact-card { position: relative; }
.contact-name {
  font-family: var(--font-head);
  font-size: 1.8rem;
  font-weight: 700;
  color: var(--near-black);
  margin-bottom: 8px;
  line-height: 1.2;
}
.contact-meta {
  display: flex; flex-wrap: wrap; gap: 8px;
  margin-bottom: 16px;
  align-items: center;
}
.priority-badge {
  display: inline-block;
  padding: 3px 10px;
  border-radius: 20px;
  font-size: 0.75rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.priority-p1 { background: var(--amber); color: var(--near-black); }
.priority-p2 { background: var(--blue); color: var(--white); }
.priority-p3 { background: var(--gray-mid); color: var(--white); }
.priority-p4 { background: var(--gray-light); color: var(--near-black); }
.meta-tag {
  font-size: 0.8rem; color: var(--gray-mid);
  background: var(--gray-bg);
  padding: 3px 8px; border-radius: 4px;
}

/* Call button */
.call-btn-wrap { margin: 16px 0; }
a.btn-call {
  display: flex; align-items: center; justify-content: center;
  gap: 10px;
  background: var(--green);
  color: var(--white);
  font-size: 1.2rem; font-weight: 700;
  padding: 18px 24px;
  border-radius: var(--radius-lg);
  text-decoration: none;
  box-shadow: 0 3px 12px rgba(26,143,69,.4);
  transition: background 0.15s, box-shadow 0.15s;
  letter-spacing: 0.03em;
}
a.btn-call:hover { background: var(--green-dark); box-shadow: 0 4px 18px rgba(26,143,69,.5); }
a.btn-call .call-icon { font-size: 1.4rem; }

.contact-details { margin: 16px 0; display: grid; gap: 10px; }
.detail-row {
  display: flex; gap: 8px; font-size: 0.9rem;
  align-items: flex-start;
}
.detail-label {
  min-width: 90px; font-weight: 600;
  color: var(--gray-mid); font-size: 0.8rem;
  text-transform: uppercase; letter-spacing: 0.04em;
  padding-top: 1px;
}
.detail-val { color: var(--near-black); flex: 1; }
a.detail-val { color: var(--blue-light); text-decoration: none; }
a.detail-val:hover { text-decoration: underline; }

/* Chips */
.chip-list { display: flex; flex-wrap: wrap; gap: 6px; }
.chip {
  display: inline-block;
  padding: 3px 10px;
  border-radius: 20px;
  font-size: 0.78rem;
  background: rgba(25,102,146,.1);
  color: var(--blue-dark);
  font-weight: 500;
}

/* Prior notes box */
.prior-notes {
  background: var(--gray-bg);
  border-left: 3px solid var(--gray-mid);
  padding: 10px 14px;
  border-radius: 0 var(--radius) var(--radius) 0;
  font-size: 0.85rem;
  color: #555;
  font-style: italic;
}

/* Shared phone warning */
.flag-warning {
  display: flex; align-items: center; gap: 8px;
  background: var(--amber-bg);
  border: 1px solid var(--amber);
  border-radius: var(--radius);
  padding: 10px 14px;
  font-size: 0.85rem;
  font-weight: 600;
  color: #7a5200;
  margin: 12px 0;
}

/* Log form */
.log-form { margin-top: 24px; border-top: 1px solid var(--gray-light); padding-top: 20px; }
.log-form h3 { font-size: 1rem; color: var(--near-black); margin-bottom: 14px; }
.outcome-buttons {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(130px, 1fr));
  gap: 8px;
  margin-bottom: 16px;
}
.outcome-btn {
  padding: 10px 8px;
  border: 1.5px solid var(--gray-light);
  border-radius: var(--radius);
  background: var(--white);
  cursor: pointer;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--near-black);
  text-align: center;
  transition: all 0.15s;
  white-space: nowrap;
}
.outcome-btn:hover { border-color: var(--blue); color: var(--blue); background: rgba(25,102,146,.05); }
.outcome-btn.selected {
  background: var(--blue); color: var(--white);
  border-color: var(--blue);
}
.outcome-btn.outcome-reached    { border-color: var(--green); }
.outcome-btn.outcome-reached.selected { background: var(--green); border-color: var(--green); }
.outcome-btn.outcome-dnc.selected     { background: var(--red);   border-color: var(--red); }

.transcription-wrap { position: relative; }
.btn-dictate {
  position: absolute; right: 8px; top: 8px;
  background: rgba(25,102,146,.1); border: none;
  padding: 4px 10px; border-radius: 4px;
  font-size: 0.78rem; cursor: pointer; color: var(--blue);
  font-weight: 600;
}
.btn-dictate.listening { background: rgba(255,0,0,.12); color: var(--red); }

.save-next-row {
  display: flex; gap: 10px; margin-top: 16px; flex-wrap: wrap;
}

/* Empty / loading states */
.state-box {
  text-align: center; padding: 48px 24px;
  color: var(--gray-mid);
}
.state-box .state-icon { font-size: 3rem; margin-bottom: 12px; }
.state-box h3 { font-size: 1.1rem; margin-bottom: 6px; color: var(--near-black); }
.state-box p { font-size: 0.9rem; }
.spinner {
  width: 40px; height: 40px;
  border: 4px solid var(--gray-light);
  border-top-color: var(--blue);
  border-radius: 50%;
  animation: spin 0.8s linear infinite;
  margin: 0 auto 16px;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ── Browse Screen ── */
.browse-layout { display: flex; gap: 16px; align-items: flex-start; }
.filter-panel {
  width: 220px; flex-shrink: 0;
  background: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow);
  padding: 16px;
}
.filter-panel h3 { font-size: 0.9rem; margin-bottom: 12px; color: var(--blue); }
.filter-panel label { font-size: 0.8rem; display: block; margin-bottom: 4px; font-weight: 500; }
.filter-panel select, .filter-panel input[type=text], .filter-panel input[type=search] {
  width: 100%; margin-bottom: 12px;
  padding: 7px 9px;
  border: 1.5px solid var(--gray-light);
  border-radius: var(--radius);
  font-size: 0.85rem;
  font-family: var(--font-body);
  -webkit-appearance: none;
}
.filter-panel select:focus, .filter-panel input:focus {
  outline: none; border-color: var(--blue);
}
.filter-group { margin-bottom: 12px; }
.filter-group label { margin-bottom: 6px; color: var(--gray-mid); font-size: 0.75rem; text-transform: uppercase; letter-spacing: 0.04em; font-weight: 600; }
.checkbox-group { display: flex; flex-direction: column; gap: 4px; }
.checkbox-group label { font-size: 0.82rem; display: flex; align-items: center; gap: 6px; font-weight: 400; text-transform: none; letter-spacing: normal; }

.browse-table-wrap { flex: 1; min-width: 0; }
.contacts-table {
  width: 100%; border-collapse: collapse;
  background: var(--white);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow);
}
.contacts-table th {
  background: var(--blue);
  color: var(--white);
  font-size: 0.78rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 10px 12px;
  text-align: left;
  font-family: var(--font-head);
  white-space: nowrap;
}
.contacts-table td {
  padding: 10px 12px;
  font-size: 0.85rem;
  border-bottom: 1px solid var(--gray-light);
  vertical-align: top;
}
.contacts-table tr:last-child td { border-bottom: none; }
.contacts-table tr:hover td { background: rgba(25,102,146,.04); cursor: pointer; }
.contacts-table .tier-cell { font-weight: 600; }
.contacts-table .no-phone { color: var(--gray-mid); font-style: italic; font-size: 0.78rem; }
.status-chip {
  display: inline-block;
  padding: 2px 7px; border-radius: 10px;
  font-size: 0.72rem; font-weight: 600; text-transform: uppercase;
}
.status-completed { background: #e8f5e9; color: #2e7d32; }
.status-called    { background: #e3f2fd; color: #1565c0; }
.status-uncalled  { background: var(--gray-bg); color: var(--gray-mid); }
.status-claimed   { background: #fff3e0; color: #e65100; }

.pagination {
  display: flex; align-items: center; justify-content: center; gap: 10px;
  padding: 14px;
  font-size: 0.85rem;
}
.pagination button {
  padding: 6px 14px;
  border: 1.5px solid var(--gray-light);
  border-radius: var(--radius);
  background: var(--white); cursor: pointer;
  font-size: 0.82rem; font-weight: 600;
}
.pagination button:disabled { opacity: 0.4; cursor: not-allowed; }
.pagination button:not(:disabled):hover { border-color: var(--blue); color: var(--blue); }
.pagination-info { color: var(--gray-mid); }

/* ── Dashboard Screen ── */
.stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 12px;
  margin-bottom: 20px;
}
.stat-card {
  background: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow);
  padding: 16px;
  text-align: center;
}
.stat-value {
  font-family: var(--font-head);
  font-size: 2rem;
  font-weight: 700;
  color: var(--blue);
  line-height: 1;
  margin-bottom: 4px;
}
.stat-value.orange { color: var(--orange); }
.stat-value.green  { color: var(--green);  }
.stat-label {
  font-size: 0.75rem; color: var(--gray-mid);
  text-transform: uppercase; letter-spacing: 0.05em;
  font-weight: 600;
}
.dashboard-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}
@media(max-width: 600px) { .dashboard-grid { grid-template-columns: 1fr; } }
.leaderboard-table { width: 100%; border-collapse: collapse; }
.leaderboard-table td { padding: 7px 4px; font-size: 0.88rem; border-bottom: 1px solid var(--gray-light); }
.leaderboard-table tr:last-child td { border-bottom: none; }
.leaderboard-rank { font-weight: 700; color: var(--gray-mid); width: 28px; }
.leaderboard-name { font-weight: 600; }
.leaderboard-count { text-align: right; font-weight: 700; color: var(--blue); }

.progress-row {
  display: flex; align-items: center; gap: 10px; margin-bottom: 10px;
  font-size: 0.82rem;
}
.progress-label { width: 130px; flex-shrink: 0; font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.progress-bar-wrap { flex: 1; height: 8px; background: var(--gray-light); border-radius: 4px; overflow: hidden; }
.progress-bar { height: 100%; background: var(--blue); border-radius: 4px; transition: width 0.4s ease; }
.progress-pct { width: 36px; text-align: right; color: var(--gray-mid); font-weight: 600; }

.active-callers { display: flex; flex-wrap: wrap; gap: 8px; }
.active-caller-chip {
  display: inline-flex; align-items: center; gap: 6px;
  background: rgba(25,102,146,.1);
  border: 1px solid rgba(25,102,146,.2);
  padding: 5px 12px; border-radius: 20px;
  font-size: 0.82rem; font-weight: 600; color: var(--blue-dark);
}
.active-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--green); animation: pulse 1.5s infinite; }
@keyframes pulse { 0%,100% { opacity: 1; } 50% { opacity: 0.4; } }

.outcome-row {
  display: flex; align-items: center; gap: 10px; margin-bottom: 8px; font-size: 0.82rem;
}
.outcome-label { flex: 1; font-weight: 500; }
.outcome-count { font-weight: 700; color: var(--blue); min-width: 28px; text-align: right; }
.outcome-bar-wrap { width: 80px; height: 6px; background: var(--gray-light); border-radius: 3px; overflow: hidden; }
.outcome-bar { height: 100%; border-radius: 3px; background: var(--orange); }

/* ── Toast notifications ── */
#toast {
  position: fixed; bottom: 20px; right: 20px; z-index: 9999;
  background: var(--near-black); color: var(--white);
  padding: 12px 20px; border-radius: var(--radius);
  font-size: 0.88rem; font-weight: 500;
  box-shadow: var(--shadow-lg);
  opacity: 0; transition: opacity 0.3s;
  max-width: 320px;
  pointer-events: none;
}
#toast.visible { opacity: 1; }
#toast.toast-error { background: var(--red); }
#toast.toast-success { background: var(--green); }

/* ── Section headings ── */
.section-header {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 12px;
}
.section-header h2 { font-size: 1rem; color: var(--near-black); }

/* ── Responsive ── */
@media (max-width: 700px) {
  .browse-layout { flex-direction: column; }
  .filter-panel { width: 100%; }
  main { padding: 10px; }
  .contact-name { font-size: 1.4rem; }
  .dashboard-grid { grid-template-columns: 1fr; }
  .stats-grid { grid-template-columns: repeat(2, 1fr); }
  .outcome-buttons { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 400px) {
  .stats-grid { grid-template-columns: 1fr 1fr; }
}

/* ── Hidden ── */
.hidden { display: none !important; }